Complaints & Feedback
If you have a concern, please contact Rebecca Jane (Beck) Elliott at Adelaide Strategic Therapy first so the issue can be reviewed and, where possible, resolved promptly. Email: hello@adelaidestrategictherapy.com.au. Phone: 0401 627 702. Please provide your name and contact details, a description of the concern, relevant dates or communications, and the outcome you are seeking. The practice will ordinarily acknowledge a complaint within 14 days and aims to provide a substantive response within 30 days where reasonably practicable. If you are not satisfied with the response, you may be able to escalate to the Office of the Australian Information Commissioner: www.oaic.gov.au, 1300 363 992; or the Health and Community Services Complaints Commissioner, South Australia: www.hcscc.sa.gov.au, 1800 232 007. Agency contact details and complaint processes can change, so current details should be checked when making a complaint.
If you have a concern, please contact Rebecca Jane (Beck) Elliott at Adelaide Strategic Therapy first so the issue can be reviewed and, where possible, resolved promptly. Email: hello@adelaidestrategictherapy.com.au. Phone: 0401 627 702. Please provide your name and contact details, a description of the concern, relevant dates or communications, and the outcome you are seeking. The practice will ordinarily acknowledge a complaint within 14 days and aims to provide a substantive response within 30 days where reasonably practicable. If you are not satisfied with the response, you may be able to escalate to the Office of the Australian Information Commissioner: www.oaic.gov.au, 1300 363 992; or the Health and Community Services Complaints Commissioner, South Australia: www.hcscc.sa.gov.au, 1800 232 007. Agency contact details and complaint processes can change, so current details should be checked when making a complaint.